Shipping policy

Shipping

Wenobanabeveku
Ulli Bachofner
Werkstraße 18, 71332 Waiblingen, Germany
Email: info@wenobanabeveku.store
Phone: +49 7151 9043270

We ship from Germany across Germany, the rest of Europe and worldwide. The exact rate is shown at checkout before you pay, based on the weight of your order.

Cabinets, benches and racks

Steel cabinets, workbenches, cabinet runs and the complete fit-out are heavy and ship well protected, the larger pieces on a pallet. Delivery is kerbside: the carrier brings it to the nearest accessible door, not fitted. Plan a competent installer — cabinets stood level and anchored to the wall, panels and rails fixed to a load-bearing wall and an overhead rack fixed into the ceiling joists and rated for its load. Hooks, bins, fixings and accessories ship by parcel.

Times

Orders leave us within 1–3 business days. Delivery typically takes 2–5 business days within Germany, 4–10 business days to the rest of Europe and 7–20 business days further afield. Pallet shipments are booked with a freight carrier who calls ahead; allow 5–15 business days.

Customs

Goods are dispatched from Germany. For deliveries outside the EU, any import duty, VAT or clearance fee in the destination country is payable by the recipient.

Damage in transit

Check the packaging before you sign for it, note any damage on the carrier's paperwork and photograph it — that is what makes a claim straightforward.